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Ratification of the Agreement

To be a member of the Mobile Application of WASPHA.com, first of all, it is required that you fill in the registration form and then agree and undertake to comply with the provisions of the user agreement for WASPHA.com. By filling in and ratifying the registration form or getting any services or ordering a service using this system, the user agrees to be bound by the user agreement of WASPHA.com.

You are responsible for making all arrangements necessary for you to have access to the Mobile Application. You are also responsible for ensuring that all persons who access the Mobile Application through your Internet connection are aware of these Mobile Application terms and that they comply with them.

By viewing, using, accessing, browsing, or submitting any content or material on the site, you agree to these Terms of Use as a binding legal agreement between you and WASPHA.com, without limitation or qualification.

The term "you" or "You" shall refer to any person or entity, who views, uses, accesses, browses or submits any content or material to the site.

The term "Service Provider" shall refer to any authorized person or legal entity provide its service or submits any content, proposals or material over the WASPHA Applications.

If you do not agree to these Terms of Use, then you may not use the WASPHA services.

WASPHA.com reserves the right to modify these Terms of Use at any time without prior notice. You agree that each visit you make to the sites shall be subject to the then-current Terms of Use and continued use of the site now or following modifications in these Terms of Use confirms that you have read, accepted, and agreed to be bound by such modifications.

The terms and conditions apply to WASPHA.com Mobile Application and its associated applications on iPhone, and Android smartphones and website.

Membership system for WASPHA.com

Any member of WASPHA.com has a “username” and “password” which are determined by the member herself/himself.

The "username" is personal to the member and the same “username” is not given to two different members.

The “password” is only known by the user. The user can change the password at any time. It is solely under the responsibility of the user to select and protect the password. WASPHA.com is not liable for any problems, which may arise from the use of a password.

WASPHA.com informs the user about the promotions, which take place in the user’s area and from which the user may benefit, by emails.

WASPHA.com does not share the user information with the third-party companies – the phone number may be shared with the Service Providers which deals with take-out Services, to provide a faster and correct delivery.

For the user to connect to the services, which require a membership of WASPHA.com, the user must enter the username and password. This process is called “login” to WASPHA.com.

By using this APP, you warrant that any personal information provided by you is true, accurate, current and complete in all respects and that you will notify us immediately of any changes to your personal information by updating your member profile on the site or by contacting us, you agree not to impersonate any other person or entity or to use a false name or a name that you are not authorized to use.

You are not allowed to register multiple memberships for use by the same person. Violation of this clause may result in termination of your membership.

Members' passwords should be kept confidential at all times, and must not be shared or disclosed to anyone.

You are responsible for all activities and orders that occur or are submitted through your membership.

If you know or suspect that someone has knowledge of your password, then you should contact us immediately.

You may not use the APP for any unlawful or unauthorized purpose, including without limitation to:

Distributing any unlawful, libelous, abusive, threatening, harmful, obscene or otherwise objectionable material transmitting material that constitutes a criminal offense, results in civil liability or otherwise breaches any laws, regulations or codes of practice.

Interfering with any other persons use or enjoyment of the site.

Damaging, disabling or impairing the operation of this site or attempting to gain unauthorized access to this site or to networks connected to it, through hacking, spoofing or other such similar means.

Responsibilities of the Member

During the use of the services of WASPHA.com, the member accepts and undertakes:

The information in the registration form is correct, in the conditions that this information is required the member is the only responsible for any losses which may arise from any misinformation or inadequate information (ex. forgetting the password), and in these cases, his/her membership may be terminated.

The member is the sole responsibility for all personal ideas, opinions, statements set forth by the member while using the services of WASPHA.com, all the files uploaded to WASPHA.com and the personal information sent, and that in no way WASPHA.com shall be held liable for these files, not to access any services provided in WASPHA.com unauthorized and in any way other than the one identified by WASPHA.com, not to change the software in any way, not to use the software which is identified as being changed, and to indemnify WASPHA.com for all material and moral losses in the event the member does not comply with the aforementioned articles.

WASPHA.com shall not be responsible for any damages which may arise from a reading of data belonging to any members by any unauthorized people.

Not to send any messages which are threatening, immoral, racially and contrary to the Laws of Egypt and international agreements, any correspondences, titles, nicknames posted to the context shall not be contrary to the rules of public morality, good manners, and laws.

Not to harass and/or threaten other users, or any of WASPHA.com live chat personnel, not to act in a way affecting the use of services by other users, not to post, print, distribute, circulate any amoral, inappropriate and unlawful materials and information which may give harm to the names of any people or institutions, not to advertise, sell or offer to sell any products or services, engage in any activities such as survey, competition or chain letter, not to send any information or programs which may give harm to the information or software in the computers and smartphones of other users.

All of the records or materials obtained by using the services of WASPHA.com are within the consent of the user, the user shall be absolutely responsible for any damages, loss of information or other losses caused by them in the user’s computer or smartphone.

The user shall not demand any compensation for any losses arising from the use of the service, not to use the services of WASPHA.com.com for any commercial and advertising purposes without obtaining the consent of WASPHA.com

WASPHA.com may monitor all system at any time or continuously.

WASPHA.com may use its system for commercial purposes.

Not to mail any information which is forbidden legally and circulate any emails which do not have the authorization to be sent such as chain mail, malicious software, etc., not to record and misuse any personal information belonging to others.

Other Responsibilities

The member himself/herself is responsible for all kinds of acts made under the “username”, The clients must pay the service fee which is notified previously at the time of delivery of products, otherwise, the products shall not be delivered to the clients.

Not to access the site or services using a third-party's account/registration without the express consent of the account holder, not to use the site for illegal purposes.

Not to commit any acts of infringement on the site or with respect to content on the site.

Not to use the site to engage in commercial activities apart from the sanctioned use of WASPHA services.

Not to copy any content, including, but not limited to Service Providers menu content and third-party reviews, for republication in print or online.

Not to create Service Providers reviews or blog entries for or with any commercial or other purpose or intent that does not in good faith comport with the purpose or spirit of the site.

Not to attempt to gain unauthorized access to other computer systems from or through the site.

Not to interfere with another person's use and enjoyment of the site or another entity's use and enjoyment of the site.

All users who are minors in the jurisdiction in which they reside (generally under the age of 18) must have the permission of, and be directly supervised by, their parent or guardian to use the Mobile Application. If you are a minor, you must have your parent or guardian read and agree to this Agreement prior to you using the Mobile Application.

Credit or Debit cards used in placing orders through the online payment gateway on WASPHA mobile APP must belong to the user. Otherwise, the user must attain the legal permission from the card owner to perform the transaction.

Visitor material and conduct

Other than personally identifiable information, which is covered under the WASPHA.com Privacy Policy, any material you transmit or post to this Mobile Application will be considered non-confidential and non-proprietary. WASPHA.com will have no obligations with respect to such material. WASPHA.com and anyone we designate will be free to copy, disclose, distribute, incorporate and otherwise use that material and all data, images, sounds, text and other things embodied in it for any and all commercial or non-commercial purposes.

You are prohibited from posting, uploading or transmitting to or from this Mobile Application any material that:

Breaches any applicable local, national or international law, is unlawful or fraudulent, amounts to unauthorized advertising or Contains viruses or any other harmful programs.

You may not misuse the Mobile Application (including by hacking).

Any comments or feedback that you submit through the Mobile Application must not:

Contain any defamatory, obscene or offensive material,

Promote violence or discrimination,

Infringe the intellectual property rights of another person,

Breach any legal duty owed to a third party (such as a duty of confidence).

Promote illegal activity or invade another’s privacy,

Give the impression that they originate from us, or be used to impersonate another person or to misrepresent your affiliation with another person.

The prohibited acts listed in the above paragraphs are non-exhaustive. You will pay WASPHA for all costs and damages which it incurs as a result of you breaching any of these restrictions.

WASPHA will fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity or location of anyone posting any material in breach of the above paragraph.

Authority of WASPHA.com

WASPHA.com may temporarily suspend or completely cease the system operation at any time.

WASPHA.com shall not have any responsibilities against the members of WASPHA.com or any third parties due to the temporary suspension or complete cessation of the system operation.

The username and password shall be displayed and approved after the filling of the application parts to be submitted to the clients by WASPHA.com, WASPHA.com may prevent its clients who have filled in all parts or have connected although they have passwords from having a new password or from using their passwords for an indefinite period of time if it is deemed necessary by WASPHA.com.

WASPHA.com does not warrant that its services shall be provided on time in a secure and complete way, the results obtained from the services shall be correct and reliable, and that the service quality shall meet the expectations.

WASPHA.com has the right to back-up and delete all or some of the files, messages which are provided by the members during the use of services for some periods deemed suitable by WASPHA.com, WASPHA.com shall not be held responsible for back-up and delete processes.

WASPHA.com has the ownership and copyrights arising from the ownership of the information, documents, software, designs, graphics etc. which are produced by itself and/or bought from outside.

The sales of WASPHA.com are limited to the current availability of menus of the firms provided in WASPHA.com. WASPHA.com is not responsible for any item ordered and not delivered by the Service Providers due to unavailability.

WASPHA.com has right to post any information, documents, software, designs, graphics, etc. (such as the messages, poets, reports/news, file posted to the bulletin board) which are member-generated and uploaded to the system by the members and/or to transmit them to another place within the site deemed as appropriate by WASPHA.com. It is probable that this information is copied and/or posted by other users. In such cases, the users shall not demand any royalty from WASPHA.com

The obligation to change the information in relation to the price and product or service specifications, which are provided to sell in WASPHA.com, belongs to the companies which have cyber Service Providers in WASPHA.com. In the event of any misinformation relating to the price and specifications of products, WASPHA.com may correct this mistake by canceling the order.

WASPHA.com may make any changes in the implementation of this agreement and amend the existing articles or add new articles for the purpose of complying with any technical necessities and legislation which shall come into being in the future.

WASPHA.com may provide additional services, change some of the services partially or completely, or transform into a paid service.

This site may be unavailable at certain times to allow for maintenance and upgrades. Although we will endeavor to notify customers in advance of any service unavailability, this cannot be guaranteed and we reserve the right to alter or withdraw the service at any time.

Termination of agreement

WASPHA.com may terminate this agreement unilaterally at any time.

Restrictions for Non-Personal and Non-Commercial Use

You agree that the consequences of commercial use or re-publication of content or information of WASPHA.com may lead to serious and incalculable monetary compensation that may not be a sufficient or appropriate remedy and that WASPHA will be entitled to temporary and permanent injunctive relief to prohibit such use.

Product Delivery

During any product or service delivery made by Service Provider, if the client is not available in the address specified in the system, the services ordered by the client shall not deliver to anywhere else. Within the framework of such a case, the member must accept all legal responsibilities arising from ordering a service to an address where he/she does not exist.

Product Return

In relation to any product returns, the terms of product return belonging to the Service Providers are applied. WASPHA.com does not undertake any responsibilities for the disputes, which may arise from terms of product return belonging to the Service Providers.

Refund Policy

WASPHA.com takes customer satisfaction very seriously. In the case of problems with your service order, please contact WASPHA.com through our live chat or our social media channels and we will assist you. In appropriate cases, if you have already been billed by WASPHA.com, WASPHA.com will issue full or partial refunds. In the following cases:

If you did not receive your order or received an incorrect order, you may be issued a full refund, if part of your order is missing, we may issue a partial refund. In every event, we will do our best to ensure your satisfaction.

Price and Payment

Once your order has been accepted, this represents an agreement between you the customer and the Service Providers. The Service Providers has sole responsibility for this order. Cash payments are made directly to the Service Providers upon delivery to fulfill the order. If you have chosen to pay with credit or debit card on the Site, then the transaction is processed by WASPHA.com as agent of the Service Providers. Delivery charges are calculated per order and based on the policy of the individual Service Providers. Any delivery charges or any other fees will be displayed clearly in your Order Summary.

Debit / Credit Cards: Please read the following terms of use and disclaimers carefully before using Debit / Credit Cards:

The customer is liable to pay by cash upon delivery any extra charges the Service Providers might charge as a result of the "Special Request" or the "General Request" placed by the customer.

You may cancel the order if the delivery time exceeded the Service Providers delivery promise time, your paid amount will be refunded back to your account.

The customer order cancellation is limited to a maximum time of 5 minutes from the time of placing the order.

The customer refund procedure might take 2-7 working days to process on the Debit /Credit Cards bank payment gateway. The customer has to follow on with the bank in case of any delay in crediting back the customer’s account with the amount previously paid by the customer. We will send an email to the customer that contains a printout of the refund advice printed from Debit / Credit Cards bank payment gateway as a reference in case the customer wants to revise the bank with.

Customers using the Debit / Credit Cards facility are requested to be available on their respective contact numbers.

The customer would be reimbursed by the Service Providers in case the Service Providers faced the inconvenience of a missing item (Reimbursement applicable only for the missing item and is subject to the Service Providers own reimbursement policy).

Credit or Debit cards used in placing orders through the online payment gateway on WASPHA mobile APP must belong to the user. Otherwise, the user must attain the legal permission from the card owner to perform the transaction.

The customer is entirely liable for placing an order using the Debit / Credit Cards facility after carefully reading all the terms & conditions.

Governing law & competent

These Mobile Application Terms shall be governed by and construed in accordance with the law. Disputes arising in connection with these Mobile Application Terms (including non-contractual disputes) shall be subject to the exclusive jurisdiction of the courts.

Intellectual Property Rights

The content on the Mobile Application ("WASPHA.com Content") and the trademarks, service marks and logos contained therein ("Marks") are owned by or licensed to ENG. Hani Adel Omar founder and owner of WASPHA APPS, and CEO of 3HM L.L.C. company and are subject to copyright and other intellectual property rights under the state of Egypt and international conventions.

WASPHA.com Content, includes, without limitation, all source code, databases, functionality, software, Mobile Application designs, audio, video, text, photographs, and graphics.

All WASPHA.com graphics, logos, designs, page headers, button icons, scripts and service names are registered trademarks, common law trademarks or trade dress of WASPHA.com in Egypt and/or other countries.

WASPHA's trademarks and trade dress may not be used, including as part of trademarks and/or as part of domain names, in connection with any product or service in any manner that is likely to cause confusion and may not be copied, imitated, or used, in whole or in part, without the prior written permission of WASPHA.com founder.

WASPHA.com Content on the Mobile Application is provided to you "AS IS" for your information and personal use only and may not be used, copied, reproduced, distributed, transmitted, broadcasted, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever without the prior written consent of the respective owners. Systematic retrieval of data or other content from the Mobile Application to create or compile, directly or indirectly, a collection, compilation, database or directory without written permission from WASPHA.com founder is prohibited.

Provided that you are eligible to use the Mobile Application, you are granted a limited license to access and use the Mobile Application and the WASPHA.com content and to download or print a copy of any portion of the WASPHA.com content to which you have properly gained access solely for your personal, non-commercial use.

WASPHA.com reserves all rights not expressly granted to you in and to the Mobile Application and WASPHA.com Content and Marks. If you download or print a copy of the WASPHA.com content for personal use, you must retain all copyright and other proprietary notices contained therein. You agree not to circumvent, disable or otherwise interfere with the security-related features of the Mobile Application or features that prevent or restrict use or copying of any WASPHA.com content or enforce limitations on use of the Mobile Application or the WASPHA.com content therein.

Disclaimer

THE INFORMATION, CONTENT, PRODUCTS, SERVICES, AND MATERIALS AVAILABLE THROUGH THE SITE (WHETHER PROVIDED BY WASPHA.COM, YOU, OTHER USERS OR OTHER AFFILIATES/THIRD PARTIES), INCLUDING WITHOUT LIMITATION, SERVICE PROVIDERS ORDERS, SUBMISSIONS, TEXT, PHOTOS, GRAPHICS, AUDIO FILES, VIDEO, AND LINKS, ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW.

WASPHA.COMDISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NONINFRINGEMENT, FREEDOM FROM COMPUTER VIRUS, AND IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE.