Privacy Policy
WASPHA PRIVACY POLICY
1. Introduction.
Please read below to learn more about our Privacy Policy which explains how we collect, use and share information from or about users of the services or their devices, by your acceptance of this Privacy Policy whether when you visit or use the waspha Application (“Site" and "Application" or "Waspha" or "We" or "Us By accessing our Services, you expressly agree to:
1.1. The procedures for collection, use and disclosure of your personal information made through this policy.
1.2. Communicate with you and send you information about services that may interest you.
1.3. Approval of any future amendments or changes to this policy.
1.4. Your use of our services is subject at all times to the terms and conditions of the application "Waspha".
2. Scope.
2.1. This Privacy Policy applies to personal information processed by "Waspha“ in the course of our business, including the Website, mobile applications on the Apple store and Google Play and the services provided (collectively referred to as “Services").
2.2. This Privacy Policy does not apply to any third-party websites, services or applications, even if accessed through our Services.
3. Acceptance policy.
Your acceptance of this privacy policy constitutes your full acknowledgment and express agreement to abide by this policy. If you do not agree to abide by the terms of this policy, please stop using the application "Waspha".
4. Collection of personal information.
Our primary purpose in collecting personal information is to provide and improve our Services, and to provide a safe, efficient, seamless, and personalized experience. While using the Application, we collect different types of information in connection with the Services, including:
4.1. Account Information: If you create an account we will collect certain personal information that can be used to identify you, for example (first and last name, email, mobile number, password).
4.2. Purchase information: If you choose to purchase through the app, we collect information about your purchase, product preferences, and other information you choose to provide.
4.3. Financial information: Through our third-party payment services provider, we will collect your credit/debit card information (such as the credit card number used, cardholder name, expiration date, authentication code, and billing address), or other financial and payment information.
4.4. We will use this information only in connection with the financial transaction and will not share this information with third parties, except to the extent necessary to complete the financial transaction or comply with applicable law.
4.5. Technical information: Such as (device information, your activity on the site, IP addresses, unique device identifiers, cookie identifiers, device settings and information, mobile network information including phone number, date and time of your visit or use, and the site you visit before visiting or after leaving our site).
4.6. Contact us information: We may collect your personal information when you contact us or request information about our services, such as (name, phone number, email, message title and subject).
4.7. Cookies information: We and our service providers may use cookies to collect and store information about your interactions with our services.
4.8 Geolocation Information: We collect information about your geographic location when you use our Services, but only if you grant us permission to do so. This data includes GPS signals from your device, information from device sensors, Wi-Fi access points, and telecommunications network identifiers. We use this data to provide core functionalities of our Services, such as locating the nearest vehicle to you, tracking your trips, and calculating costs. In some cases, we may also use your location data to enhance your experience, for instance, by providing quicker pick-up times through predicting your needs based on your location patterns. You have the ability to control when we have access to your location data through your device settings. This may include options to provide location access while you are actively using the app or even when you are not. Please note, if you choose to turn off location sharing, it may impact the functionality and personalization of our Services.
5. Use of personal information.
We use the information collected about you for the following purposes:
5.1. To manage your account and provide you with the information or services you request from us.
5.2. To provide information about available products and services and send you offers.
5.3. To respond to your inquiries and requests about products and services.
5.4. To provide access to certain areas, functions and features of our Services.
5.5. To communicate with you about your account, your activities on our Services, and changes to our policy.
5.6. To process your financial information payment methods for products, and complete your purchase.
5.7. To personalize, measure, improve, and deliver better services, content, and advertising.
5.8. To assist you in using our Site and Services.
5.9. To help maintain the integrity, security and systems of the Site and Services.
5.10. To verify your identity, prevent fraud, or take action regarding illegal or fraudulent activities.
5.11. To prevent prohibited or illegal activities, and to verify your compliance with our website terms and conditions.
5.12. To implement the site’s terms and policies and adhere to our legal requirements.
5.13. For promotional and informational purposes, and to conduct market research, statistics and surveys.
5.14. For other purposes that you consent to or are notified of.
6. Sharing personal information .
6.1. We may share your information, as necessary, for the following purposes:
6.1.1. To comply with legal process or to comply with lawful or enforceable subpoenas or court orders.
6.1.2. To respond to requests from public and governmental authorities.
6.1.3. To enforce our Terms of Use and Privacy Policy.
6.1.4. To protect our rights, privacy, safety, or property, and/or the rights of you or others.
6.2. We may share information with service providers who have entered into an agreement with us and provide services or functions on our behalf, including business analytics, financial services providers, customer service, marketing agencies, public relations, survey distribution, and fraud prevention. We may also authorize our third-party partners to collect information on our behalf, including, for example, as necessary to operate features of our Site or to facilitate the delivery of online advertising tailored to your interests. Our third-party partners have access to and may collect information only as needed to perform their functions.
6.3. We may also share information with a third party in connection with any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or a portion of our business or assets during negotiations.
7. Data retention .
We store the personal information we receive as described in this Privacy Policy for as long as you use our Services or as necessary to fulfill the purposes for which it was collected, provide our Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws, in the Kingdom of Saudi Arabia.
8. Security precautions .
8.1. The security of your data is important to us and we value your trust in providing us with your Personal Information; thus, we strive to use commercially acceptable means of protecting it. But remember that no method of transmission over the Internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
8.2. We take all necessary and appropriate technical and organizational measures to help protect your personal information from loss, misuse, disclosure, unauthorized access or unlawful use.
8.3. You should not share your account data with anyone.
9. Links to other parties on the Internet .
The application may contain links or advertisements to other websites that we do not own and are not under our management. Therefore, we do not bear any responsibility for the practices or content of those sites. You can view the privacy and confidentiality policies and contents of those sites that are accessed through any link within our site.
10. Service providers .
We may employ third-party companies and individuals to facilitate our Service (“Service providers"), provide the Service on our behalf, perform Service-related services or assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
11. Analytics .
We may use a third-party provider and service to monitor and analyze the use of our Service and the Site.
12. Marketing messages .
We may contact you for marketing purposes relating to the Platform, Services and Products by email, if you do not wish to receive such communications, you may click on the link “unsubscribe” in the email to unsubscribe and opt out of marketing email communications.
13. Cookies .
Cookies are small text files that are sent and saved on your device by a server that track, save and store information about your interactions and use of our services. The site can remember some information about your browsing activity or your identity when you visit the site each time.
13.1.The importance of cookies
Please note that these cookies are strictly necessary for our website to function, and cannot be switched off by our systems. If you decide to disable essential cookies, you may not be able to access parts of our website, fill out order forms, or access our secure customer area.
13.2.Types of cookies
Examples of cookies we use include:
13.2.1. Session cookies: We use session cookies to operate our service.
13.2.2. Favorite cookies: We use preference cookies to remember your preferences and various settings.
13.2.3. Security cookies: We use security cookies for security purposes.
13.2.4. Advertising cookies: Advertising cookies are used to serve you advertisements that may be relevant to you and your interests.
13.3.Manage cookies
You can manage these cookies by enabling or disabling cookies in your browser. By default, most browsers allow you to refuse to accept cookies. For example:
· Internet Explorer You can refuse all cookies by clicking "Tools", "Internet Options", "Privacy", and selecting "Block All Cookies".
· In Firefox, you can block all cookies by clicking "Tools", "Options", and unchecking "Accept cookies from sites" in the "Privacy" box.
· In Google Chrome, You can adjust your cookie permissions by clicking on "Options", "Under the hood", Content settings in the "Privacy" section. Click the Cookies tab in Content Settings.
However, blocking all cookies will have a negative impact on the usability of many websites. If you block cookies, you may not be able to use certain features on the Website (logging in, accessing content, using search functions).
14. Children's privacy .
Our Services are not directed to or intended for use by children, and we do not knowingly collect Personal Data from children under the age of 18. Please contact us if you learn that your child has provided us with Personal Information without your consent. We will take the necessary steps to remove this information from our servers.
15. Changes to the Privacy Policy .
Entitled to apply "Waspha" from time to time in its sole discretion to make any amendments or changes to any part or all of this policy if necessary and whenever appropriate to keep pace with legal requirements and the way it conducts its business. This policy will be implemented once it is published on our website. Please review this policy regularly to see the most current version of the Privacy Policy.
16. Contact information .
If you have any questions or comments about this policy, you can contact us via email at info@waspha.com or phone number +201111375707.
17. Endorsement .
You acknowledge and agree that:
20.1. This policy is clear and accessible and provides implementation of "Waspha" practices about personal information.
20.2. Read this privacy policy and agree to all terms contained in it.