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Our Application provides an array of merchants from whom you can procure productsWe are governed by policies, terms, and conditions; your use of this website ultimately means you accept and abide by our terms 

This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users. 

We use your Personal Information only for providing you services and improving the application. By using the application, you agree to the collection and use of information in accordance with this policy. 

Information Collection and Use 

While using our Website/Application, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally, identifiable information may include but is not limited to your name, email, phone, and fax. Any personal information given to us is privileged and completely confidential and will not be used for any purpose other than customer service.

We may also collect your location information to accurately provide our service to you. Your location information and any other information derived through our Cookie provision shall be secured and only used for the purpose of service provision to you.

Data Processed

  1. a) Information supplied directly by Users:
  • Registration Data: the information provided by Users when they create an account on the WASPHA Platform: username and e-mail.
  • User Profile Information: the information added by Users on the Platform in order to be able to use the WASPHA service; i.e. their mobile phone number and delivery address. Users can view and edit the personal data on their profile whenever they wish. WASPHA does not store Users’ credit card details, but these are provided to licensed electronic payment service providers, who receive the data included directly and store it in order to facilitate the payment process for Users and to manage it on WASPHA’s behalf. This information is under no circumstances stored on WASPHA’s servers. Users may delete the details of the credit cards linked to their account at any time. This will trigger the service provider to delete the information, which will have to be re-entered or selected in order to place new orders through the Platform. Users may request such providers’ privacy policies at any time. 
  • Additional information that Users wish to share: any information that a User could supply to WASPHA for other purposes. Examples include a photograph of the User or the billing address in the case of Users who have asked to receive invoices from WASPHA.
  • Information about previous communications with WASPHA: WASPHA will have access to the information supplied by Users for the resolution of any queries or complaints about the use of the platform, whether through the contact form, by e-mail or by phone through the customer service.
  • Information on accidents involving any of the parties involved in the provision of services through the Platform for the purpose of making insurance claims or carrying out any other actions with the insurance companies contracted by WASPHA.
  • Transcription and recording of conversations held between the USER and WASPHA for the processing of incidents, queries or any other consultations that may be made.
  • Information on Communications between Users and Mandataries: WASPHA will have access to the communications exchanged between Users and the Mandatories that collaborate with the Platform by means of the chat system provided on the Platform.
  1. b) Information indirectly supplied by Users:

 Data arising from the Use of the Platform: WASPHA collects the data arising from Users’ Use of the Platform every time they interact with the Platform.

– Data resulting from the management of incidents: if a User contacts the WASPHA Platform through the Contact Form or on WASPHA’s phone number, WASPHA will collect the messages received in the format used by the User and may use and store them to manage current or future incidents.

– Data resulting from external third parties: WASPHA may collect personal data or information from external third parties only if the User authorizes such third parties to share that information with WASPHA. For example, if a user creates an account through their Facebook account, Facebook could disclose to us the personal data of that User that can be found on his/her Facebook profile (such as name, gender, or age).

Similarly, if a user accesses WASPHA through products and services offered by Google, Google may send the User’s browsing data to WASPHA, with access to the platform through the links created by Google.

The information provided by the external third party may be controlled by the User in accordance with the third party’s own privacy policy.

– Geolocation Data: provided that this has been authorized by Users, WASPHA will collect data relating to their location, including the real-time geographic location of their computer or mobile device.


We may use your Personal Information to contact you with Waspha offers, newsletters, marketing or promotional materials, and other information that we deem necessary and of importance to you with regard to products. 


Our Application is not intended for use by children under the age of 12 years. We do not use our Application to knowingly solicit information from or market to children under the age of 12 years. Parents and/or guardians are solely responsible for supervising their minor children’s use of our web. 


Due to the open nature of communication through the Internet, we cannot guarantee that communications between you and the website will be free from unauthorized access by third parties, or that third parties will not be able to circumvent the safeguards we have put in place. We cannot absolutely guarantee the security of any information that is disclosed or transmitted online. 

Changes to this privacy policy 

This Privacy Policy is effective as upon your subscription and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. 

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy. If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website. 

Contact Us 

If you have any questions about this Privacy Policy, please contact us at, or by phone at +201111375707,